Real reviews from real people
My husband and I thoroughly enjoyed staying in this apartment. Its brilliant location close to the beach, restaurants and bars is perfect! The pool area is kept spotlessly clean and has plenty of sun beds and umbrellas. The wet room is very nice and we found everything clean and comfortable. The patio area overlooking the pool is a gorgeous place to enjoy breakfast and read, we’re very happy!
Helena
A good company to deal with. Excellent customer service and support in difficult times. The apartment is well-equipped and spotlessly clean. Will use it again when visiting the area.
Fiona Gaunt
We have just come back from Santa Maria first class service from Richard apartment spotless enjoy it so much we have booked again wouldn’t go anywhere else
Tricia Robertson
Lovely apartment at a great location (Santa Maria) with a view of the ocean. Everything you could need was in the apartment with the added bonus of a recently installed air conditioning unit. Great communication from Richard and the team - a small problem with the flusher on the toilet which was resolved immediately. Would definitely recommend Away From Rain. Thank you 🌟🌟🌟🌟🌟
Darren Edge
Spent 4 weeks at Yucca Park in Nov 2021, it's a great location and the complex is very well maintained. Any issues were quickly resolved and Richard kept in touch to make sure we were happy with the outcome. Richard and his team deliver a great service.
Angela Giacchetto
We've just got back from a fantastic weeks holiday at Sunset Harbour. I holiday in Tenerife 3 or 4 times a year and this is the first time I've rented from Richard but it most certainly won't be the last. The apartment was beautiful, spotlessly clean and in the perfect location. Communication with Richard and Sabrina was brilliant. If your thinking about booking with Away from Rain, just do it you won't be disappointed if my experience is anything to go by, thanks for a great holiday hope to see you again soon !!
Lynn Day
We have just returned from here after staying for 7nights. We were met by Richard who showed us to the apartment which was just perfect in every way. It's close to all the amenities and the beach is about 3 mins walk. The pool area is clean and a pool bar just in case you need refreshments Would highly recommend these apartments and will return very soon. Bev & Simon
Bev Jackson
The service we receive every time we use Richard is first class from start to finish and so personnel we would never go anywhere else now.
Sandra Gilchrist
We stayed at the Sunset Bay Apartments; a lovely stay in a great location close to all amenities, beach, shops, restaurants and attractions. We particularly liked the private sunny rooftop terrace attached to the apartment and is definitely a selling point for us returning again. Richard was really helpful from start to finish, I would thoroughly recommend booking a holiday with Away From Rain. Hope to see you again soon.
Thomas Prout
Spent 2 beautiful weeks at Awayfromrain, 2 bedroom apartment @Sunset Bay Club in August 2017. We had a fantastic holiday. The apartment was perfectly located & very comfortable. Richard instilled confidence for us to book due to not requesting full payment prior to arrival, unlike others I had enquired with... unfortunately we didn't get to meet Richard however he was at the end of the phone to answer any queries, to the point of texting to check we had settled in ok. Would I recommend booking with Awayfromrain? Most definitely. There are some trustworthy people in the world & I can vouch Richard showed us he was one of those. Thank you & hopefully next time we will get to meet. Angie
Angie Roberts
Spent 10 nights at the apartment in March 2017. Lovely apartment recently refurbished. Ideal location near main area and beach. Would highly recommend. Would have been nice to have bed linen changed and some English TV. Excellent communication with Richard, very helpful.
Joanna Smith & Paul Smith
Just returned from our stay in the Sunny Bay apartments Costa Adeje, excellent accommodation great customer service, thanks Richard
Kevin Dawson
Myself and my friend decided to book a late early holiday but hadn't used the website before. Liked the look of the Mango apartment, to be honest the barbecue settled it for me, so contacted for availability. Response was quick and soon had the apartment booked. The transfer on what was a really hot day (11th March) was so easy and quick thanks to Richard but we were a little disappointed when we arrived to find that the apartment was still being cleaned and to be honest did look a bit of mess. Richard did apologise for the delay and suggested we change and go for a walk, that was when we realised that there was no safe, see later in this testimony. When we returned about an hour later the apartment had been transformed. It was sooooo clean, think it had been done within an inch of its life. We usually wash pots etc before we use them in self catering but didn't feel the need to do this. From that moment onwards the place was brilliant and the back up from Richard was amazing. We requested wifi and it was promptly delivered on the Sunday with a discount for the fact we had missed a day. The safe arrived and was fitted on the Thursday, ok it was a bit late for us but was so good to realise that they are prepared to listen to their customers and act as promptly as they can. Could do with a can opener, luckily I knew how the one provided worked but may have been a problem for some younger guests lol. We have suggested that extra pillows would be a good idea, sound like we moan but honest we don't lol. All in all an excellent relaxing holiday and the transfer back to the airport again was excellent Would highly recommend and will use awayfromrain again, although we have your number Richard !!! lol
Alan May
Just returned from a lovely week in the Los Geranios apartments. The apartment we stayed in was lovely and clean with everything we needed for our stay. Richard thank you for all your help. We will be booking again shortly. Thanks again for a wonderful stay.
Darren Thacker
We had a lovely, relaxing holiday at the end of January and beginning of February 2017. The apartment was very clean and well equipped (just lacked a hairdryer but I managed!). The roof terrace is amazing - a real sun trap if you enjoy soaking up the rays. The complex is small and beautifully maintained with pretty gardens and a very inviting swimming pool. We met a few of the neighbours who were all friendly and very welcoming. There is everything you could need in the immediate area; cafes, shops and bars are right outside and the bus stop is just three or four minutes walk away. From there you can get anywhere around the island if you want to be adventurous and not rely on the the excursion operators. Ten minutes walk away are many upmarket designer shops and stylish cocktail bars - great to spend the afternoon doing a bit of people watching. I highly recommend Colon 1, we look forward to returning when we can.
Frances Duffy
Lovely bright new clean studio in Los Geranios with everything you could ever want - a real home form home. Easy to book with Richard and great transfer to and from the airport. A great week, highly recommended thanks so much
Mike
We were the first guests in the recently refurbished Rosamar Apartment in Los Cristianos in November 2016. Richard and Artur were more than helpful at every stage of the booking, airport transfers and meeting us at the apartment. We have stayed in Los Cristianos many times over the last 15 years usually at the top of the hill, this was a real pleasure to be closer to the promenade, beaches, bars and restaurants. The apartment itself is everything it says in the description and photographs in a delightfully quiet private block. We will use this apartment again.
Graeme and Sandra Gilchrist
We had a 2 week stay at the Sunset Harbour Tenerife as a family of 4 with 2 small children. The accommodation was fantastic, as was the resort. I would definitely return and would also like to recommend booking with Richard. We had great communication before and during our stay, always just a phone call away! (even when we locked ourselves out at night!) I look forward to booking with you this year.
TIM HOLLINGSWORTH
Excellent service provided by Richard and Artur, very good customer service from the start of the booking process to dropping us back to the airport for our return flight. Apartment was very clean and perfect for our needs as was the complex. Highly recommend from regular visitors to the island for many years
Michael
Just back from a superb week in Tenerife. Richard was there to meet us to show us round the apartment which was clean and serviced with everything we needed. He pointed us in the right directions for restaurants and shops on the night we arrived. He was always available to contact if we needed any more information. Richard mets us on our departure and even transported us to the airport. Thanks will not hesitate to use this company again
Brian Leask
just back from a sunny week in fanabe... Stayed in 1 bed apart in the Yukka park hosted by Richard... Apartment was great and in a great location just 5min from beach and in lovely quiet complex...near shops and restaurants and had a lovely sunny balcony overlooking the pool...there was a small hiccup when we arrived trying to gain access into the apartment Richard had been trying to contact me to let me know the arrangement for getting the key had changed that day but unfortunately I had forgotten to take my phone off flight mode and did not get his calls/messages until later that evening by which time we had booked into a hotel for the night...however Richard was very apologetic and explained what had happened and were to get the key which was available but we collected it the following morning and Richard came to see us later in the week to discuss the issue and also refunded us for the night we had to stay in the hotel the situation was resolved in a very professional and efficient manner.... so the question would we stay here again...absolutely other than the issue with the key we had a lovely stay in the Yukka park and it was a pleasure to deal with Richard.
Anne Hanney
Rich made us feel very welcome on arrival. The apartment was exactly as described, close to everything and had everything you needed. It was spotlessly clean too. Rich was very attentive and we could contact him whenever we needed which we didn't. It was a perfect holiday, perfect apartment. Thank you.
Nicola Middleton
From beginning to end Richard was amazing!!He was prompt in replying to any enquiries prior to booking the apartment and was very accommodating with our arrival and departure times. He is very friendly and couldn't do enough for us.If you have any questions regarding the area he will have the answer and will arrange any excursions or activities such as Siam/Loro park etc that you want to attend.The apartment itself is exactly as you see in the photos. The apartment is spotless and well looked after.it is fantastically equipped with everything you need, plenty of towels, bed linen, crockery etc.The bedroom has large fitted wardrobes as well as a large set of drawers, so plenty of storage space. It is literally home from home.There is a brand new floor standing fan in the apartment which was great, especially with the temperature being so high in July. The apartment terrace is large and overlooks the pool, it gets the sun around 2pm. There is also a small terrace at the back of the apartment which is accessed from the bedroom. The pool area is lovely and clean and despite being there during peak season we had no problem getting a sunbed. The pool bar within the complex is very reasonably priced and the food and drinks are lovely. The apartment is in an excellent location, less than 5 minutes from the beach.You have plenty of restaurants, bars, and shops on your doorstep, as well as doctor, pharmacy and supermarket next to the complex, however as the complex is situated back from the street the complex it is very quiet and peaceful . The apartment is very secure, and the complex has key lock security gates and the main entrance is secured with lock and key pad entry. The location, value for money and facilities are fantastic and exceeded our expectations. We will definitely be back. Thanks again Richard.
Lisa Marie Oneill
Thank you so much to Richard who really did push the boat out for us by greeting us at the apartment in the early hours of the morning after our flight was delayed. He also provided us with a huge fan, which helped immensely with the hot weather. The apartment was spotless and the resort lovely - we will definitely be back. Thanks again!
Julie Jones
This villa was amazing, plenty of space and great interior and exterior design which comfortably fit 10 of us. The villa is very secure and also could have easily fit another 2 people. From beginning to end Richard was very helpful, any questions we had were answered quickly. Will definitely be coming back to Tenerife.
Sebastian Leslie
A lovely apartment in an excellent location. Rich met us at the apartment which is very easy to find in a taxi from the airport. (~€35). He provided us with maps and information about the local area which was very helpful. The apartment is literally less than 5 mins from the beach in an almost straight line! Lots of restaurants very close by with so much choice from steak to pasta to tapas. The apartment complex itself is very quiet as it is back from the street and it is very safe. The apartment is well equipped with everything you need on a holiday. The balcony is shaded but in the afternoon you get the evening sun. The pool area is very clean and there is plenty of sunbeds for everyone! We will be back!
Victoria MacDonald
Ideal setting and we enjoyed our stay. The beach, restaurants and supermarket were within 5 minutes. Rich was a very attentive host and nothing was too much trouble. Lines of communication were by text and within 20 mins he would respond . Thank you for looking after us so well.
Annette Sharpe
Great service.Very helpful. Apartment clean and in central location. Thank you 🙂
Mark Pearson
The villa was quite fancy, and the heated pool was a hit. It has been easy to get in touch whit Rich, and he has been kind and helpful all the way through. We fully enjoyed our stay. Best regards Inge
Inge Horsgaard
Rich was a fantastic host who was very responsive to our needs. He greeted us at the villa when we arrived and was only a phone call away to any issues we had. He made us feel very welcome. The villa was stunning with lots of room and a couple of lovely outside areas that we made the most of. Unfortunately the pool was out of commission for our stay although we were compensated adequately for this. We were very close to the beach and had a supermarket under 5 minutes away from us which was very convenient. Overall we had a wonderful holiday and would recommend this listing to others.
Christopher Shipley
The villa is really great! Perfect location close to the shops and beach, well equipped, nice swimming pool. Ideal for 8 people (4 closed rooms), but can sleep 4 more in 2 open rooms. Rich has been a great host before and during our stay in the villa! He offered to organise all sort of activities for us. As we had our own agenda already planned, we didn't organise anything through him, but I'm sure he could have helped us organise nice things. A little bit pricey, but the Costa Adeje area is very fancy, so the price tag must be in the range of what is available in this area. All in all we spent a great holiday in this villa managed by Rich!
Nico Dus
Very good place to be at, really nice, clean and complete apartment for 3 or 4 (if you squeeze). Rich was very nice and receive us upon arrival and explained us and showed us the place clearly and thoroughly. He managed quite well a misunderstanding so I am very satisfied by the place and totally recommend to book this place.
Victor Maximiliano Belarde
What a accurate description, there was nothing different to how the apartment was described... fast communication and a total pleasure to book with, stay in any one of Richards apartments you will not be disappointed... Great location, good amenities and a stones throw away from the beach….
Sam Iuliano
As a frequent visitor to Tenerife I have booked my accommodation three time's with Richard over The past year. Always professional, polite and goes that extra mile to help. On hand if you need any advice on the area or in general. Won't hesitate to use this company again for my future visits.
Joanne
My wife and were at Yucca Park 1st to 15th November and thoroughly enjoyed our stay. It was very peaceful there and in the evenings you could hear a pin drop. We stayed in apartment 214 and it was very tastefully furnished and spotlessly clean. The pool area was cleaned every morning and there were always plenty of sunbeds as you can only get them at 9.30 in the morning so it stops people hogging them. There is a bar by the pool but I only used it once though it does a selection of snacks and a Sunday lunch. The drinks are a little more than outside but not excessively so. Richard was a great host and nothing was too much trouble for him and we would not hesitate to use his services again and would highly recommend to friends and family.
Iean Mackenzie
My wife and I stayed in this apartment for six weeks, vacating on 1st March this year. I can only reiterate what has been said in previous testimonials.. The apartment balcony is south west facing getting mid afternoon evening sun looking out to the pool, in a quiet and peaceful complex with plenty of sunbed availability most days.Internally the apartment is in good order for the most part with a nice big bath. Tried to book for same period next year but already snapped up!
Richard Brooks
Had an amazing time here apartments are superb spotless clean and have everything you need. Will definitely be booking again ?
Stephanie Hill
We stayed in the Santa Maria studio apartment in April last year ... what a beautiful place to stay! The apartment was immaculate and had been done to a very high standard. The service we received was great and we will be booking again! Could not fault the place at all and we had our 4 year old son with us he loved it and also loved the mini disco in the hotel at night. Great location! Thanks Away from rain!
Eilidh Barrett
Hi Richard just want to say how much we enjoyed the apartment in Sunset Bay. It is a lovely apartment with plenty room for 4 adults sharing. The beds were very comfy and the shower was fab with plenty hot water. It is well equipped with everything we needed for our stay. We especially loved the outside space it made it a very relaxing holiday. Also the complex it is on was lovely with plenty to do. Thank you Nicola ??
Nicola Young
As a regular visitor to Tenerife Away from Rain is always my first option when seeking accommodation. Richard is very helpful and is always on hand should you have any queries. Accommodation has always been spotlessly clean and just as advertised. Couldn't recommend them more.
Joanne Lee